FAQ

General Questions

You’ll find in this section all the frequently asked question.
If you need futher informations, feel free to Contact us.

Are the vehicles insured?

Yes, all our vehicles have mandatory Civil and CASCO insurances.

What are the methods of payment for the car rental services?

You can pay by cash, Paypal or bank transfer. or pay via credit card

How do I rent a car?

How to rent a car Book a car with Diana

car booking process

Prepare before booking a car

Have the information you need to reserve a car at the ready.

Check mark your name

Check mark Pick up date and time

Check mark pick up location

Check mark telephone number

Check mark Email

Check mark Other information such as flight, hotel name, Line ID (if any)

Can I change the car after the reservation?

Yes. If you wish to change or cancel your booking after approval, please call +66 064 975 6733 or contact us using the contact information provided on the contact page.

Where can I take the car from and where should I return it?

You can pick up the car at Pattaya,chonburi,rayong,bangkok If you have reserved a car for more than three days We can deliver the vehicle to the location of your choice. The vehicle must be returned to the agreed location on the terms you booked.

What should I do, if the car breaks down?

If your car is broken Please call us immediately (+66) 064 975 6733 (+66) 064 975 6744.

Do you deliver cars outside Pattaya?

Yes, we will deliver the car to your chosen location for an additional cost.

When can I contact you?

You can call us 24/7 on our phone number (+66) 064 975 6733.

Are there any maps in the car?

yes if you want We will prepare a map of Pattaya. Thailand for free